SAP GUI @ CRM Web-UI at Sporting Goods Manufacturer

In order to achieve significant performance improvements in the integration of SAP ERP transactions in the SAP CRM Web-UI, a sporting goods manufacturer implemented the innovate consulting package "SAP GUI @ CRM-Web-UI".

The consultation package allows the user from CallCenter access to different transactions from SAP ERP via CRM Web-UI with the integrated SAP Win-Gui fat client. This is possible with much higher performance than in the standard version SAP CRM system via the Transaction Launcher or ITS.